Requested documents in consultation or in original are delivered by FDM’s Staff that provides to trace the physical deliver through barcode reading of the delivered goods. The delivery of a paper receipt, printed when delivering and reporting the detail of all the delivered documentation and the copy signed for receipt by the Customer, guarantee the quality and security of the service. On Customer’s demand and for particularly relevant documentation, it’s provided also the tracking of vehicles used for the transport through GPS monitoring in real time.
After the conservation period legally provided for every kind of document, FDM supplies the Customer with the potentially retable documents. Just after having received formal authorization, documents will be sent for pulping in security. The compiling of the pulping form, delivered to the Customer by PEC, will certify the accomplished destruction of documents.
All the operational phases are traced and verifiable through FDM’s Online Record Management System. The user has available reporting functions to analyze the requests and accomplished deliveries status